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General
Information |
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Q.
What is LeadPro?
A. LeadPro is an integrated Lead Management and
permission based Email Marketing solution. LeadPro can
be used for bulk email list management, segmentation /
target marketing, preparing, emailing and tracking news
letters, product announcements, and special offers, lead
imports from internal and external systems, lead scoring
and routing, lead tracking, campaign reporting and
proactive opt-in / opt-out management. |
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Q. What are the salient
features of LeadPro?
A. LeadPro is fully web based and offered as an
On-demand eMarketing solution based on pay-as-you-go
model. It is based on enterprise class technology
platform and includes very user friendly interface
with extensive in-built error checking features. The
application is hosted in a highly secure, world
class web hosting server environment. |
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Q. Should I install any
client-side software on our computers to use
LeadPro?
A. LeadPro does not need any software or special
hardware. All you need is access to Internet and a
web browser and you are ready to go! |
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Q.
Do I need to enter into long term contracts to use
LeadPro?
A. No. You can subscribe to the service on a monthly
basis. There is no need for any long term commitments. |
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Q. We are a large
organization. Can multiple users from our
organization work on LeadPro and access the contents
and reports?
A. Yes. Large organizations can have any number of
users. Even the user access permissions can be
managed by flexible role assignments. |
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Q. Can the leads and lists be
imported from external systems? What are the formats
supported?
A. Yes, the leads and list data can be imported from
external systems including your enterprise systems.
Formats supported are XLS, CSV, ASCII, Access, and
XML. |
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Q. Is the data and information
stored in LeadPro secure?
A. We use highly secure, hosted servers to store and
process the data. This method is the same as that
used by organizations such as banks and financial
institutions to protect data over the Internet. |
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Q. How long does it take to
set up the account and start using the application?
A. Once you sign-up on the internet, we review the
application for completeness and accuracy and start
building the profile. Depending on your specific
customization requirements, the start up time
varies. It can range anywhere from a few hours to
few days. |
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Lead
Management |
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Q. What are the features of
Lead Management module?
A. Leads can be organized / collected for Multiple
Business Areas and Multiple Product Lines. Lead
information can be entered through the system or
imported from other systems. Unlimited Lead Sources
can be defined. Extensive features are available for
Lead Distribution to the marketing and sales team as
well as channel partners. Very useful analytic
reports are also included. |
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Q. Our sales is primarily
through channel partners. Can the partner employees
access the LeadPro system directly?
A. Entire sales team including that of your partners
can access the application. Leads are protected
based on definable business rules such as territory,
geographic zones, regions, etc. |
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Q. What lead management
services are offered?
A. Our service areas include
personalized emails, custom landing pages and URLs,
lead qualification, lead scoring, lead routing /
lead distribution, lead nurturing, conversion
tracking and analytics. |
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Q. Does LeadPro system support
flexible lead template definition?
A. Yes, LeadPro support lead templates definition to
collect various data elements from the
prospects. Each lead campaign can use a different
template. |
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Lead
Reporting and Analytics |
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Q. What Lead Management
related reports are available in LeadPro?
A. LeadPro offers an array of reports and analytics
for Lead Management. The reports include Lead
Analysis by Business Area, Product Line, Lead
Source, and Lead Type, Conversion Analysis, Lead
Aging Analysis, and Sales Forecast based on
win-confidence levels. |
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Enterprise
Solutions and Services |
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Q. Do you provide enterprise
support?
A. Yes. The enterprise services include branding,
customization and channel management features.
LeadPro comes in three versions, namely Express,
Professional and Enterprise. View the features of
these LeadPro editions on the
Feature Comparison
page. |
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Q. Do you provide API based
access to LeadPro?
A. Yes. The enterprise customers are provided with
LeadPro API based on industry standard web services.
The API is available for Lead Management, List
Management and Campaign Management modules. |
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Q. Can we use LeadPro solution
as an in-house (in-premise) tool?
A. Yes. We can license the Enterprise Version for
your in-premise implementation. We provide training,
branding, customization and implementation services
to support the in-premise delivery model. |
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Q. Do you provide on going
operations and maintenance support for the
in-premise model?
A. Yes. We can provide operational, technical and
marketing related services on an on going basis, so
that your team can focus on the business operations,
prospects and customers.
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| For more details and take
a look at the overview of these functions, please see
Email Marketing and Lead Management
Product Overview pages.
Or request a
Free Trial
(no obligation, no commitment, no contract) and test
drive the service to see how it fits your requirements. |
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Information
Document
Please
download a copy of
LeadPro Lead Management information sheet in PDF format. |
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Email Marketing
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Email List Management ||
Email Personalization
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Campaign Design
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Email Newsletters |
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Google Analytics
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Advertiser Notifications
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Email Marketing Software
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Drip Emails
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Email Marketing Reports |
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Lead Management
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Lead Capture
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Lead Distribution
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Lead Reassignment
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Lead Qualification
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Lead Scoring |
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Lead Quality
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Lead Follow-up
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Lead Analysis and Reporting
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Conversion Tracking
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Lead Management Software |
