| Email
Marketing
is an important tool in the hands of the marketers in
this information era. The cost of communication via
email is pennies when compared with the traditional
modes of marketing communications. Hence email marketing
has become a complementary medium of marketing. Email
marketing is based on permission based marketing as
opposed to email SPAM. LeadPro
is an excellent email marketing tool if used in a
professional and responsible manner. Since the LeadPro
Email Marketing process consists of easy to understand
and simple steps, any one with basic computer and
internet knowledge can use it. |
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Domain Analysis based on Email Addresses |
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The entire
Email Marketing domain falls into three process areas as
explained below. |
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List
Management � Process Steps
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Create
a List: List a container to hold the email
addresses and demographic information of subscribers
or contacts. Provide basic information such as list
name, select a list type, assign an owner to the
list and save it.
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Add
Addresses: The address information can be
manually entered or imported from other sources or
databases. The email address is a required data
element in the address. Complete name and address
information and other demographic data (such as age,
gender, and income) can be included in the list.
Custom fields can also be used to add any other
specific information.
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Maintain Addresses: The addresses can be added /
deactivated / updated any time. When subscribers
opt-out of the email list using the Unsubscribe
feature in the emails, LeadPro system automatically
deactivates the respective addresses, so that emails
will not be sent in future.
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Setup Sign-up Forms:
The email addresses of the subscribers or contacts
can be collected by using opt-in based sign-up
forms. The sign-up forms and emails can be
customized or branded as required. The sign-up form
can be linked to LeadPro server or hosted on
customers' web sites. LeadPro supports both single
opt-in and double opt-in methods of obtaining
permission from the subscribers. This is an optional
step.
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Define Drip Emails:
LeadPro Email Marketing includes a comprehensive
Drip Email (also known as Event Triggered Email)
feature. Drip emails are emails sent to the
subscribers automatically by the system based on
certain criteria (or triggers). This is an
optional step.
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Email
Campaign � Process Steps
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Create
a Campaign: Provide basic information such as a
name for the campaign, the group or category to
which it belongs to and target audience description.
The campaign setup information can be updated any
time.
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Add
Email Addresses: The email addresses can be
imported from one or more lists maintained in
LeadPro.
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Segmentation: Campaign segmentation can be
performed by selecting the addresses from the lists
using a variety of filters such as list type, list
name, list owner, city, state, zip code range, age,
and income range.
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Update
Email Addresses: If required the addresses
assigned to a campaign can be taken off the campaign
before campaign delivery. Additional addresses can
also be added.
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Email
Design: Email messages can have template based
content or your custom designed content can be
uploaded. The emails can include contents in HTML,
Text or both formats. In custom made emails, the
images can be hosted at LeadPro server or in your
own mail server.
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Personalization: Campaign email messages can be
personalized by inserting data elements from the
LeadPro database in a dynamic fashion. This is
similar to the Mail Merge feature found in word
processing software. Typically first name is used in
the salutation of the email.
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Campaign Finalization: All email related
information such as from name, from email address,
subject of the email, reply to email, and delivery
schedule are provided at this stage. The campaign
email can also be tested by inputting few test email
addresses. The system will validate all campaign
parameters and alert you if there are any issues
with the campaign definition.
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Email
Delivery: Based on the schedule, the system will
deliver the campaign emails and update the campaign
database with the results such as successful
deliveries, and failures. The system will keep
monitoring the bounced emails and resending the soft
bounced emails based on the predefined business
rules.
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Clicks and Unsubscribes: The system will
constantly monitor the unsubscribe requests and
click thru activities of the subscribers and update
the database as required.
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Campaign
Reports - Performance Tracking
The success of
email marketing is measured using the campaign
performance tracking reports. LeadPro provided several
real-time reports for monitoring, tracking and
reporting. The reports answer the following questions
which include several key performance indicators.
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- Who
were the recipients of email messages?
- How
many emails bounced? How many were soft bounces?
- How
many emails are invalid (hard bounces)?
- Who
were opening these messages?
- How
many recipients were reading the messages?
- What
were the most visited URL links (provided on the
emails)?
- Did
they forward the emails to their friends? If so, how
many of them did?
- How
many subscribers opted-out of the future emails? Did
they say why?
- Can we
take a contact / subscriber address and track his / her
actions based on one or more campaigns?
- What
are the top / bottom domains (based on email addresses)
in the list or campaign?
- When
do the subscribers open / read the emails? What times /
days?
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For more details and take a look at the overview of
these functions, please see Email Marketing
Product Overview pages.
Or request a
Free Trial
(no obligation, no commitment, no contract) and test
drive the service to see how it fits your requirements. |
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Information
Documents
Please
click here
to download a copy of LeadPro Email Marketing
information sheet in PDF format.
Please
download a copy of
LeadPro Lead Management information sheet in PDF
format.
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Email Marketing
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Email List Management ||
Email Personalization
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Campaign Design
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Email Newsletters |
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Google Analytics
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Advertiser Notifications
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Email Marketing Software
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Drip Emails
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Email Marketing Reports |
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Lead Management
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Lead Capture ||
Lead Distribution
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Lead Reassignment
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Lead Qualification
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Lead Scoring |
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Lead Quality
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Lead Follow-up ||
Lead Analysis and Reporting
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Conversion Tracking
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Lead Management Software |